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ConnectWise Control

ConnectWise Control is a remote support and access solution that helps IT professionals quickly and securely access and support end-users and devices. It provides powerful tools to help IT teams troubleshoot, diagnose, and resolve issues faster.

ConnectWise Control
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Who is ConnectWise Control for?

  • IT Professionals
  • Managed Service Providers
  • Network Administrators
  • System Administrators

What are the benefits of ConnectWise Control?

  • Multi-Platform Support

Things to consider

  • Steep Learning Curve
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Summary

ConnectWise Control is a remote support software that allows businesses to provide technical support to their clients or employees from anywhere in the world.

It is a cloud-based solution that offers a range of features to help businesses manage their remote support operations efficiently.

Who Should Use It?

  • IT support teams
  • Managed service providers
  • Helpdesk teams
  • Remote workers

Key Benefits and Features

  • Secure remote access: ConnectWise Control provides secure remote access to computers and mobile devices, allowing support teams to troubleshoot issues from anywhere.
  • Customizable branding: The software allows businesses to customize the interface with their own branding, making it look and feel like their own product.
  • Multi-platform support: ConnectWise Control supports Windows, Mac, Linux, iOS, and Android, making it accessible to a wide range of users.
  • Session recording: The software allows support teams to record remote support sessions for training and quality assurance purposes.
  • File transfer: ConnectWise Control allows users to transfer files securely between devices during remote support sessions.

Competitors

ConnectWise Control competes with other remote support software such as TeamViewer, LogMeIn, and GoToAssist.

However, ConnectWise Control stands out with its customizable branding, multi-platform support, and session recording features.

IT Professionals

Features

Help & Support

What is the pricing for ConnectWise Control?
Sorry, pricing information is excluded from this list of FAQs.
What is ConnectWise Control?
ConnectWise Control is a remote support and access software that helps technicians solve customer problems faster. With ConnectWise Control, technicians can remotely view and control devices from anywhere with an internet connection.
What are the key features of ConnectWise Control?
Some of the key features of ConnectWise Control include remote control, file transfer, chat, session recording, and remote printing.
What platforms does ConnectWise Control support?
ConnectWise Control supports Windows, Mac, and Linux operating systems, as well as iOS and Android mobile devices.
How secure is ConnectWise Control?
ConnectWise Control uses AES-256 encryption to secure all remote sessions, and also offers two-factor authentication and session confirmation to ensure that only authorized users can access remote devices.
What integrations does ConnectWise Control offer?
ConnectWise Control offers integrations with a variety of third-party tools, including ConnectWise Manage, Salesforce, Zendesk, and more.
What is the pricing for ConnectWise Control?
Sorry, pricing information is excluded from this list of FAQs.
What is ConnectWise Control?
ConnectWise Control is a remote support and access software that helps technicians solve customer problems faster. With ConnectWise Control, technicians can remotely view and control devices from anywhere with an internet connection.
What are the key features of ConnectWise Control?
Some of the key features of ConnectWise Control include remote control, file transfer, chat, session recording, and remote printing.
What platforms does ConnectWise Control support?
ConnectWise Control supports Windows, Mac, and Linux operating systems, as well as iOS and Android mobile devices.
How secure is ConnectWise Control?
ConnectWise Control uses AES-256 encryption to secure all remote sessions, and also offers two-factor authentication and session confirmation prompts to ensure secure access.
What integrations does ConnectWise Control offer?
ConnectWise Control offers integrations with popular tools like ConnectWise Manage, Autotask, Zendesk, and Freshdesk, as well as custom integrations through its API.

Comparisons

Patch Management for IT Professionals

Remote Access for IT Professionals

Patch Management for Managed Service Providers

Patch Management for Network Administrators

Other Remote Access
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