If you have recently purchased an Apple product, you may want to consider purchasing the AppleCare Protection Plan.
This plan extends the warranty and support coverage for your Apple product beyond the standard warranty period.
This guide is for anyone who wants to learn how to purchase the AppleCare Protection Plan.
Here’s an example of a role-play conversation between a customer and an Apple Store employee:
Customer: Hi, I just bought an iPhone XS Max and I want to purchase the AppleCare Protection Plan.
Apple Store Employee: Great! We can help you with that.
Do you have the serial number of your iPhone?
Customer: Yes, it’s 123456789.
Apple Store Employee: Perfect.
We have the AppleCare Protection Plan for the iPhone XS Max right here.
It covers two incidents of accidental damage and extends your warranty and support coverage for two years.
The cost is $199.
Would you like to purchase it now?
Customer: Yes, I would like to purchase it.
Apple Store Employee: Great! Let me just take your personal and payment information and we’ll get you all set up.