AppleCare is Apple's extended warranty service. It covers hardware repairs and tech support for Apple products. Learn how it works and how to get it.

If you’re an Apple user, you’ve probably heard of AppleCare.

But what exactly is it and how does it work? In this guide, we’ll walk you through the basics of AppleCare and provide you with some best practices for making the most of this service.

Getting started

If you’re an Apple user who wants to protect your device and ensure that you have access to top-notch customer service, AppleCare is definitely worth considering.

This service is designed to provide you with extended warranty coverage and technical support for your Apple products.

AppleCare is available for a wide range of Apple products, including iPhones, iPads, Macs, Apple Watches, and more.

Whether you’re a business owner who relies on your Apple devices for work or a casual user who wants to ensure that your devices are protected, AppleCare is a great option.

How to

Visit the Apple website or an Apple Store to purchase AppleCare for your device.
Choose the length of coverage you want (typically one to three years).
Pay for your coverage and receive your confirmation email.
If you need technical support, contact Apple by phone, email, or chat.
If your device needs repair, take it to an Apple Store or authorized repair center.

Best practices

Consider purchasing AppleCare when you buy your device to ensure that you’re covered from day one.
Keep your AppleCare confirmation email in a safe place so you can access it if you need to use your coverage.
Take advantage of Apple’s technical support services to troubleshoot any issues you’re having with your device.
If your device needs repair, be sure to take it to an authorized repair center to ensure that it’s fixed properly.

Examples

Let’s say you’re a business owner who relies on your MacBook Pro for work.

You’ve heard horror stories about people dropping their laptops and shattering the screen, and you want to ensure that you’re protected in case something like that happens to you.

You visit the Apple website and purchase AppleCare for your MacBook Pro.

You choose the three-year coverage option to ensure that you’re protected for as long as possible.

You pay for your coverage and receive a confirmation email from Apple.

A few months later, you accidentally spill coffee on your MacBook Pro and it stops working.

You panic, but then remember that you have AppleCare.

You contact Apple’s technical support team and they walk you through some troubleshooting steps over the phone.

Unfortunately, the issue can’t be resolved remotely, so they recommend that you take your MacBook Pro to an authorized repair center.

You take your MacBook Pro to the authorized repair center and they confirm that the coffee spill caused some damage to the internal components.

However, because you have AppleCare, the repair is covered and you don’t have to pay anything out of pocket.

Your MacBook Pro is fixed and you’re back to work in no time.