If you’re interested in artificial intelligence and want to learn how to make machines understand human language, then natural language processing (NLP) is the way to go.
NLP is a branch of AI that focuses on enabling machines to understand, interpret, and generate human language.
It is an essential tool for anyone interested in developing chatbots, virtual assistants, or other AI-powered applications that involve human interaction.
Whether you’re a developer, a data scientist, or just someone interested in AI, learning NLP can be a valuable skill that can open up new opportunities and enhance your career prospects.
Let’s say you’re developing a chatbot for a customer service application.
You want the chatbot to be able to understand customer queries and respond appropriately.
Here’s how NLP can help:
Customer: Hi, I have a problem with my order.
Chatbot: I’m sorry to hear that.
Can you please provide me with your order number?
Customer: Sure, it’s 123456.
Chatbot: Thank you.
I see that your order is currently being processed and will be shipped in the next 24 hours.
Is there anything else I can help you with?
In this example, the chatbot uses NLP to identify the customer’s intent (to report a problem with an order) and extract the relevant information (the order number).
It then uses this information to provide a helpful response.