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- IT Professionals
- Managed Service Providers
- Network Administrators
- System Administrators
| - Consultants
- Entrepreneurs
- Freelancers
- IT Professionals
- Project Managers
- Sales Teams
- Small Business Owners
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ConnectWise Control
Summary
ConnectWise Control is a remote support software that allows businesses to provide technical support to their clients or employees from anywhere in the world.
It is a cloud-based solution that offers a range of features to help businesses manage their remote support operations efficiently.
Who Should Use It?
- IT support teams
- Managed service providers
- Helpdesk teams
- Remote workers
Key Benefits and Features
- Secure remote access: ConnectWise Control provides secure remote access to computers and mobile devices, allowing support teams to troubleshoot issues from anywhere.
- Customizable branding: The software allows businesses to customize the interface with their own branding, making it look and feel like their own product.
- Multi-platform support: ConnectWise Control supports Windows, Mac, Linux, iOS, and Android, making it accessible to a wide range of users.
- Session recording: The software allows support teams to record remote support sessions for training and quality assurance purposes.
- File transfer: ConnectWise Control allows users to transfer files securely between devices during remote support sessions.
Competitors
ConnectWise Control competes with other remote support software such as TeamViewer, LogMeIn, and GoToAssist.
However, ConnectWise Control stands out with its customizable branding, multi-platform support, and session recording features.
Help & Support
What is the pricing for ConnectWise Control?
Sorry, pricing information is excluded from this list of FAQs.
What is ConnectWise Control?
ConnectWise Control is a remote support and access software that helps technicians solve customer problems faster. With ConnectWise Control, technicians can remotely view and control devices from anywhere with an internet connection.
What are the key features of ConnectWise Control?
Some of the key features of ConnectWise Control include remote control, file transfer, chat, session recording, and remote printing.
What platforms does ConnectWise Control support?
ConnectWise Control supports Windows, Mac, and Linux operating systems, as well as iOS and Android mobile devices.
How secure is ConnectWise Control?
ConnectWise Control uses AES-256 encryption to secure all remote sessions, and also offers two-factor authentication and session confirmation to ensure that only authorized users can access remote devices.
What integrations does ConnectWise Control offer?
ConnectWise Control offers integrations with a variety of third-party tools, including ConnectWise Manage, Salesforce, Zendesk, and more.
What is the pricing for ConnectWise Control?
Sorry, pricing information is excluded from this list of FAQs.
What is ConnectWise Control?
ConnectWise Control is a remote support and access software that helps technicians solve customer problems faster. With ConnectWise Control, technicians can remotely view and control devices from anywhere with an internet connection.
What are the key features of ConnectWise Control?
Some of the key features of ConnectWise Control include remote control, file transfer, chat, session recording, and remote printing.
What platforms does ConnectWise Control support?
ConnectWise Control supports Windows, Mac, and Linux operating systems, as well as iOS and Android mobile devices.
How secure is ConnectWise Control?
ConnectWise Control uses AES-256 encryption to secure all remote sessions, and also offers two-factor authentication and session confirmation prompts to ensure secure access.
What integrations does ConnectWise Control offer?
ConnectWise Control offers integrations with popular tools like ConnectWise Manage, Autotask, Zendesk, and Freshdesk, as well as custom integrations through its API.
GoToMyPC
GoToMyPC is a remote desktop software that allows users to access their computer from anywhere in the world.
It is a cloud-based service that provides secure and easy access to your computer from any device with an internet connection.
Who should use it?
- Businesses with remote employees
- Individuals who need to access their computer while away from home or office
- IT professionals who need to provide remote support to clients
Key benefits and features
- Secure remote access to your computer from any device with an internet connection
- Easy file transfer between your remote and local computers
- Multi-monitor support for a seamless remote desktop experience
- Mobile apps for iOS and Android devices
- 24/7 customer support
How it compares with its competitors
GoToMyPC is a popular remote desktop software that competes with other similar services such as TeamViewer, LogMeIn, and AnyDesk.
Compared to its competitors, GoToMyPC offers:
- More robust security features, including end-to-end encryption and two-factor authentication
- More reliable performance, with less lag and better connection stability
- More intuitive user interface and easier setup process
Help & Support
What is GoToMyPC?
GoToMyPC is a remote desktop software that allows you to access your computer from anywhere with an internet connection.
How does GoToMyPC work?
GoToMyPC works by installing a small piece of software on the computer you want to access remotely. You can then log in to your GoToMyPC account from any other computer or mobile device and access your computer as if you were sitting in front of it.
What operating systems does GoToMyPC support?
GoToMyPC supports Windows and Mac operating systems.
Is GoToMyPC secure?
Yes, GoToMyPC uses 128-bit AES encryption to secure your remote desktop sessions. It also offers two-factor authentication for added security.
Can multiple users access the same computer with GoToMyPC?
Yes, multiple users can access the same computer with GoToMyPC. However, only one user can access the computer at a time.
What internet connection speed do I need to use GoToMyPC?
GoToMyPC recommends a minimum internet connection speed of 1 Mbps for the best experience.
Does GoToMyPC offer a free trial?
Yes, GoToMyPC offers a free 7-day trial.
What is the difference between GoToMyPC and GoToMeeting?
GoToMyPC is a remote desktop software that allows you to access your own computer from anywhere. GoToMeeting is a web conferencing software that allows you to host online meetings with multiple participants.