What are the benefits? |
---|
| - Affordable Pricing
- Easy To Use
- Secure Connection
|
Things to look out for |
---|
| - Limited Features
- Limited Integrations
- No Mobile App
|
Who is it for? |
---|
- IT Professionals
- Managed Service Providers
- Network Administrators
- System Administrators
| - Entrepreneurs
- Freelancers
- IT Professionals
- Small Business Owners
|
Features |
---|
| |
| |
| |
| |
| |
ConnectWise Control
Summary
ConnectWise Control is a remote support software that allows businesses to provide technical support to their clients or employees from anywhere in the world.
It is a cloud-based solution that offers a range of features to help businesses manage their remote support operations efficiently.
Who Should Use It?
- IT support teams
- Managed service providers
- Helpdesk teams
- Remote workers
Key Benefits and Features
- Secure remote access: ConnectWise Control provides secure remote access to computers and mobile devices, allowing support teams to troubleshoot issues from anywhere.
- Customizable branding: The software allows businesses to customize the interface with their own branding, making it look and feel like their own product.
- Multi-platform support: ConnectWise Control supports Windows, Mac, Linux, iOS, and Android, making it accessible to a wide range of users.
- Session recording: The software allows support teams to record remote support sessions for training and quality assurance purposes.
- File transfer: ConnectWise Control allows users to transfer files securely between devices during remote support sessions.
Competitors
ConnectWise Control competes with other remote support software such as TeamViewer, LogMeIn, and GoToAssist.
However, ConnectWise Control stands out with its customizable branding, multi-platform support, and session recording features.
Help & Support
What is the pricing for ConnectWise Control?
Sorry, pricing information is excluded from this list of FAQs.
What is ConnectWise Control?
ConnectWise Control is a remote support and access software that helps technicians solve customer problems faster. With ConnectWise Control, technicians can remotely view and control devices from anywhere with an internet connection.
What are the key features of ConnectWise Control?
Some of the key features of ConnectWise Control include remote control, file transfer, chat, session recording, and remote printing.
What platforms does ConnectWise Control support?
ConnectWise Control supports Windows, Mac, and Linux operating systems, as well as iOS and Android mobile devices.
How secure is ConnectWise Control?
ConnectWise Control uses AES-256 encryption to secure all remote sessions, and also offers two-factor authentication and session confirmation to ensure that only authorized users can access remote devices.
What integrations does ConnectWise Control offer?
ConnectWise Control offers integrations with a variety of third-party tools, including ConnectWise Manage, Salesforce, Zendesk, and more.
What is the pricing for ConnectWise Control?
Sorry, pricing information is excluded from this list of FAQs.
What is ConnectWise Control?
ConnectWise Control is a remote support and access software that helps technicians solve customer problems faster. With ConnectWise Control, technicians can remotely view and control devices from anywhere with an internet connection.
What are the key features of ConnectWise Control?
Some of the key features of ConnectWise Control include remote control, file transfer, chat, session recording, and remote printing.
What platforms does ConnectWise Control support?
ConnectWise Control supports Windows, Mac, and Linux operating systems, as well as iOS and Android mobile devices.
How secure is ConnectWise Control?
ConnectWise Control uses AES-256 encryption to secure all remote sessions, and also offers two-factor authentication and session confirmation prompts to ensure secure access.
What integrations does ConnectWise Control offer?
ConnectWise Control offers integrations with popular tools like ConnectWise Manage, Autotask, Zendesk, and Freshdesk, as well as custom integrations through its API.
RemotePC
RemotePC is a remote access software that allows users to access their computers from anywhere, at any time.
It is a cloud-based solution that provides secure and reliable remote access to Windows and Mac computers.
Who should use RemotePC?
- Remote workers who need to access their work computers from home or on the go
- Small business owners who need to access their office computers remotely
- IT professionals who need to provide remote support to clients or colleagues
Key benefits and features of RemotePC
- Secure and reliable remote access to Windows and Mac computers
- Easy file transfer between local and remote computers
- Remote printing capabilities
- Multi-platform support for Windows, Mac, iOS, and Android devices
- 24/7 customer support
How does RemotePC compare with its competitors?
RemotePC offers a number of features that set it apart from its competitors:
- RemotePC offers a one-time payment option, while many competitors require a monthly or annual subscription
- RemotePC offers multi-platform support, while some competitors only support Windows or Mac devices
- RemotePC offers 24/7 customer support, while some competitors only offer support during limited hours
Help & Support
Is RemotePC secure?
Yes, RemotePC uses TLS v 1.2/AES-256 encryption for secure remote access.
How many computers can I access with RemotePC?
You can access up to 10 computers with a single RemotePC account.
What is the pricing for RemotePC?
Sorry, pricing information is excluded from this list of FAQs.
What is RemotePC?
RemotePC is a remote access software that allows you to access your computer from anywhere, anytime using any device.
What are the features of RemotePC?
RemotePC offers features such as remote access, file transfer, remote printing, chat, and session recording.
What platforms does RemotePC support?
RemotePC supports Windows, Mac, iOS, and Android platforms.